Privacy Policy​

Introduction

At ActiveCare the privacy of our patients and website visitors is one of our main priorities. This Privacy Policy document outlines the types of personal information that is collected and recorded by ActiveCare and how we use it. We are committed to safeguarding your personal and medical data in accordance with applicable data protection regulations, ensuring that any information you share with us remains strictly confidential and secure.

Information We Collect

When you visit our website, book a consultation, or contact us directly, we may collect personal identification information. This includes your name, email address, phone number, and any specific health or medical details you voluntarily provide in our contact or appointment forms to help us better understand your rehabilitation needs. Additionally, we may automatically collect standard data such as your IP address, browser type, and usage patterns through cookies and analytical tools to improve your website experience.

How We Use Your Information

The information we collect is utilized to provide, operate, and maintain our clinical services effectively. Specifically, we use your details to schedule and manage your physical therapy appointments, respond to your inquiries, customize your rehabilitation plans, and send you important updates or healthcare reminders. We may also analyze anonymous visitor behavior data to optimize our website layout, enhance user security, and ensure that our digital content meets the needs of our community in Nicosia.

Data Protection and Security

ActiveCare implements rigorous technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. As a professional healthcare and rehabilitation center, we treat all submitted medical queries and patient communications with the highest level of confidentiality. Access to your personal data is strictly limited to authorized clinical staff and administrative personnel who require the information to facilitate your care and treatment.

Sharing Your Information

We do not sell, trade, or rent your personal identification information to third parties. Your data is only shared with trusted service providers who assist us in operating our website, managing our booking software, or conducting our business, provided that those parties agree to keep this information entirely confidential. We may also disclose your information if required to do so by law or in compliance with legal proceedings to protect the safety and rights of our clinic and patients.

Cookies and Tracking Technologies

Our website uses standard cookies to enhance user navigation and analyze traffic patterns. These cookies store information about visitor preferences and the specific pages accessed on our site, allowing us to deliver a more personalized browsing experience. You can choose to disable cookies through your individual browser settings; however, please note that doing so may affect the full functionality of certain interactive features on our booking and contact pages.

Your Privacy Rights

You have the right to request access to the personal data we hold about you, ask for corrections to any inaccurate information, or request the complete deletion of your data from our systems. If you wish to exercise any of these rights, or if you have questions regarding how your health data is handled, please contact our administrative team directly using our official communication channels.

Changes to This Privacy Policy

ActiveCare reserves the right to update or modify this Privacy Policy at any time to reflect changes in our clinical operations or legal obligations. Any updates will be posted directly on this page with a revised effective date, and we encourage you to review this policy periodically to stay informed about how we continue to protect your privacy.